We want to hear from you! Email us at [email protected]

At Nusalus, we want you to love your purchase and feel confident in your wellness journey. If you are not completely satisfied with your order, please get in touch with us within 30 days of delivery at [email protected]. We’ll be happy to review your request for a refund or replacement. To be eligible, products must be returned in their original packaging and in unused condition unless damaged or defective upon arrival. For safety reasons, we cannot accept returns of opened supplements. Once your return is received and inspected, we will notify you of your refund approval. Refunds are issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error or a damaged product. Please note that promotional or discounted purchases may be refunded at the discounted price paid. If your order arrives damaged or incorrect, contact us immediately so we can make it right.

At Nusalus, your privacy matters to us. We collect personal details—such as your name, email, phone number, shipping address, and payment info—only to process orders, deliver products, and enhance your shopping experience. All transactions are securely handled through trusted payment gateways, and we do not store or share your full payment data. We may use your contact info to send order updates, promotional offers, or wellness tips, but you can opt out anytime. Your data is protected with industry-standard encryption and is never sold or shared with third parties, except to fulfill your order or as required by law. By using our website, you agree to our collection and use of information as outlined in this policy. If you have any questions or requests about your personal data, please contact us at [email protected]..

By using the Nusalus website and purchasing our products, you agree to the following terms. Nusalus supplements are not intended to diagnose, treat, cure, or prevent any disease, and statements have not been evaluated by the FDA. Always consult your healthcare provider before starting any supplement, especially if pregnant, nursing, taking medication, or managing a medical condition. All products should be used only as directed. Prices are listed in USD, and we reserve the right to update pricing, cancel orders, or limit quantities at our discretion. Orders typically ship within 2–4 business days within the U.S. and include tracking information upon shipment. If you are not satisfied with your order, please contact us within 30 days for refund or replacement consideration. Subscription customers authorize recurring payments until canceled and may modify or cancel anytime before the next billing cycle. All website content—including images, text, and branding—is the property of Nusalus and may not be copied or reproduced without permission. Nusalus is not liable for any indirect or incidental damages arising from product use or website access. Use of this site constitutes acceptance of these Terms and our Privacy Policy.